Return Policy


RETURN POLICY

YOUR satisfaction is very important to us. If a product has a manufacturing problem, you may return UNWORN and UNWASHED merchandise back to us within 30 days of receipt for a full refund. 

Please contact customerservice@tweakfootwear.com to receive your return authorization (RA) form. 

Once you receive the return authorization form, fill out the required information and return it along with the product in its original packaging to the address below: 

 

TWEAK 
2101 Pacific Coast Highway
Hermosa Beach, California 90254

We do not pay for return shipping costs at this time, unless there is a manufacturing defect or shipping mistake. 

WE WILL NOT ACCEPT YOUR RETURN/EXCHANGE WITHOUT A COMPLETED RETURN AUTHORIZATION FORM. 

Customers will be charged a 25% of original price re-stocking fee for shoes returned.